To create profitable marketing strategies and execute tactical call center solutions within an entrepreneurial environment that inspires unyielding passion, imagination and commitment to excellence for both our employees and clients.
OneTouch Direct is not your typical contact center. Our focus is on understanding the unique goals of our clients and offering flexible solutions aimed at keeping their customers happy and their operational efficiency at its best. We have a 100% client retention rate and are invested in helping companies continuously improve the customer experience through customer acquisition, retention, loyalty and best in class customer service.
-SSAE 16 Audited
OneTouch Direct was founded in 1998 and has been working with Fortune 500 clients ever since. Our company started as a small team with a desire to blend creative marketing with contact center expertise in order to provide solutions that enable our clients to build a stronger brand identity and boost sales. Since our inception, OTD has grown into one of the most preeminent providers of contact center solutions in the nation.