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INTRODUCING BECAUSE OF ME

We’re so excited about the BECAUSE OF ME initiative this year. Moving forward BECAUSE OF ME will permeate every aspect of what we do at OneTouch Direct. Simply put, we believe that every team member at OTD has the ability to make OTD a great place to work and a phenomenal place for customers to interact with! We’re convinced that our team has the ability to deliver an experience that is second to none. This isn’t a catch phrase or a slogan. It’s an attitude of ownership and impact to be the best and settle for nothing less.

JOIN THE MOVEMENT!

Because Of Me - OneTouch Direct Call Center Jobs

The Mission & Vision Behind BECAUSE OF ME

I have been asked many times since our founding in 2003, “What distinguishes One Touch Direct from our competitors?” I wish I could say we have better technology, or we train people differently, or our prices are better. I like to think we are just as great as the biggest companies in the industry. But what distinguishes us is our culture, and an exceptional customer experience. This is because of our people, and how we support them. A company can’t do that alone. It’s up to each and every individual from the top down, and at the top is our call associates. Our call associates remain our most valued assets and sit on top of our corporate pyramid.

It’s our mission to support and inspire each associate; to play a part in identifying and reaching their own personal goals. Only then can we truly be different; to distinguish OneTouch Direct from any and all competitors.

It will happen “BECAUSE OF ME”.

– Joe Mole, President of OneTouch Direct

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We all win together BECAUSE OF ME

Coworkers

 

Our Coworkers feel supported, celebrated and cared for.

Clients

 

Our Clients experience OTD team members as an extension of themselves.

Customers

 

Our Customers have an experience like ‘no other’.

 

Community

 

Our Community knows we care and can count on us for help.

 

JOIN THE MOVEMENT

We’re so excited about the BECAUSE OF ME initiative this year. Moving forward BECAUSE OF ME will permeate every aspect of what we do at OneTouch Direct. Simply put, we believe that every team member at OTD has the ability to make OTD a great place to work and a phenomenal place for customers to interact with! We’re convinced that our team has the ability to deliver an experience that is second to none. This isn’t a catch phrase or a slogan. It’s an attitude of ownership and impact to be the best and settle for nothing less. We are all committed to this state of being, from our President to a brand new agent on the phones. It’s what we want for all our team members, to experience what it’s like to be excellent. It starts and stops with each one of us as individuals owning that in a real personal way!  We are inviting you to join the rest of us on the BECAUSE OF ME journey!

We are driven by answering the question, “What can I do right now to make a difference?” Approaching each moment, interaction, person, goal, and project with that in mind enables us to be impact players and take the most powerful position possible, ownership.

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Because of Our Team Members

Because of Our Supervisors

Follow our journey on Instagram @onetouchdirect!

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