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    Service | Sales | Support

     

    Base pay + commission with over 100 positions to fill!
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Meet the Brandon / Broadway Location Recruiters

OneTouch Direct Call Center Jobs Available Now in Brandon

 

View Available Job Descriptions

[sg_popup id=”1″ event=”click”]OneTouch Direct[/sg_popup] seeks friendly, energetic people to act as brand ambassadors for our clients while supporting their valued customers.

Cell centers are the first line of defense for many businesses, providing a direct pipeline from the consumer to the client. Jobs with OneTouch Direct in Brandon create numerous opportunities for professional growth and development. Contact us today to get started on a rewarding career with OneTouch Direct!

 

Meet OneTouch Direct

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Ready to get started with your new career? Get in touch

Customer Service Representative

As a Customer Service Representative, you’ll have the opportunity to help people every day on behalf of the best companies you already know and love. We’ll teach you the skills you’ll need to succeed and provide a path for you to do so.

Compensation

  • $12 per hour base hourly wage plus commissions based on sales and quality performance
  • Earn up to $15 per hour base hourly wage based on performance metrics
  • Additional incentives earned monthly

Why you’ll want to join the OneTouch Direct Team!

  • 100% paid training
  • Performance bonuses
  • Competitive pay
  • Health & dental benefits available
  • 401(k)
  • Paid time off
  • Holiday pay
  • A great team environment with supportive co-workers
  • You’ll work on behalf of some of the best-known companies in the world (like the top stores, retailers, shipping companies and banks) all from your hometown
  • You’ll feel empowered to do things the right way amid a culture of high personal and business integrity
  • There’s real opportunity to learn, grow and advance your career (we love promoting from within here)

What you’ll be doing

You will use your positive attitude, your caring nature and your top-notch customer service skills to make an impact on your customers’ day. Your main responsibilities will include:

  • Talking to customers over the phone to resolve their questions or concerns
  • Accurately document and update customer records in the computer system
  • Up sell products or services to customers, if appropriate
  • Remain calm and helpful even when dealing with upset customers
  • Escalate customer complaints and/or calls to your manager when necessary
  • Provide feedback and recommendations to your manager on ways the company can improve
  • Perform other duties as assigned by your management team

Who we’re looking for

The best fit for this job is someone who:

  • Has a High School diploma or General Educational Development (GED) certificate
  • Has good computer skills, including Microsoft Office
  • Possesses excellent communication skills
  • Cares about helping their customers
  • Is team-focused
  • Has the ability to multi task well
  • Can adapt to a flexible schedule
  • Is positive and can handle stress
  • Can maintain the highest level of confidentiality
  • Bi-lingual (Spanish) a plus

Inbound Sales and Service

As an Inbound Sales and Customer Service Representative, you’ll have the opportunity to help people every day on behalf of the best companies you already know and love. We’ll teach you the skills you’ll need to succeed and provide a path for you to do so.

Compensation

  • $10 per hour base hourly wage plus commissions based on sales and quality performance
  • Additional incentives earned monthly
  • Ability to receive increases to your hourly rate based on performance metrics

Why you’ll want to join the OneTouch Direct Team!

  • 100% paid training
  • Performance bonuses
  • Competitive pay
  • Health & dental benefits available
  • 401(k)
  • Paid time off
  • Holiday pay
  • A great team environment with supportive co-workers
  • You’ll feel empowered to do things the right way amid a culture of high personal and business integrity
  • There’s real opportunity to learn, grow and advance your career (we love promoting from within here)
  • We’re a strong, global company that truly cares about our local communities

What you’ll be doing

You will use your sales experience, positive attitude, your caring nature and your top-notch customer service skills to make an impact on your customers’ day. Your main responsibilities will include:

  • Selling products to customers that are calling for services
  • Talking to customers over the phone to resolve their questions or concerns
  • Accurately document and update customer records in the computer system
  • Up sell products or services to customers, if appropriate
  • Remain calm and helpful even when dealing with upset customers
  • Escalate customer complaints and/or calls to your manager when necessary
  • Provide feedback and recommendations to your manager on ways the company can improve
  • Perform other duties as assigned by your management team

Who we’re looking for

The best fit for this job is someone who:

  • Has a High School diploma or General Educational Development (GED) certificate
  • Must be comfortable making a sale pitch and overcoming objections
  • A continuous improvement mindset as we are always looking to do things better
  • Has good computer skills, including Microsoft Office.
  • Possesses excellent communication skills
  • Cares about helping their customers
  • Is team-focused
  • Has the ability to multi task well
  • Can adapt to a flexible schedule
  • Is positive and can handle stress
  • Can maintain the highest level of confidentiality
  • Bi-lingual (Spanish) a plus