Background Image

WELCOME TO ONETOUCH DIRECT UNIVERSITY

PROPEL YOUR CAREER WITH ADVANCED TRAINING

OTD University

Structured Career Paths for OTD Team Members

 

OTD University is an ultramodern educational environment where you can participate in virtual, and classroom training classes to earn certificates of completion towards career advancement and life skills.  OTD University will be used during the on boarding of new management personnel, advancement training and continuous training to ensure consistent methodical training on OTD programs, policies and procedures.

How does this program work?

If you are interested in taking any of the courses listed on our website, see your manager so that he/she can arrange the approval for you to take the courses.  Once the course is satisfactorily completed, you will receive a certificate of completion.  Each time you take and pass a course you will be awarded OTD points. These points can be redeemed for merchandise and other OTD perks.

What does this mean for me?

If you are currently on the phones, OTD University will provide a clear path towards management positions by outlining the required courses that must be completed in order for you to apply for open management positions.

What if I am in a management/QA/WFM or training role but want to be promoted?

OTD University will also provide a clear path towards promotion by outlining the required courses that must be completed in order for you to apply for open positions.

Will OTD University offer training that does not apply to OTD career advancement?

Yes, OTD University will have courses that employees can participate in:

  • Computer Programming
  • Microsoft Excel
  • Anger Management
  • Assertiveness and Self Confidence
  • Entrepreneurship
  • Event planning
  • Goal Setting
  • Increasing Your Happiness
  • Time Management

Ready to get started?

Apply now!

Name (required)

Your Email (required)

Your Phone # (required)

Select your desired career track:

Supervisor in TrainingSupervisor - Level 1Supervisor - Level 2Supervisor - Level 3Performance Manager in TrainingPerformance Manager - Level 1Performance Manager - Level 2Performance Manager - Level 3Quality AssuranceWFMRecruiterDirector in Training



OneTouch Direct University Career Path Outlines

Supervisor in Training

Apply Now

 

  1. 10 Soft Skills You Need
  2. Assertiveness And Self-Confidence
  3. Attention Management Course Outline
  4. Body Language Basics Course Outline
  5. Business Acumen Course Outline
  6. Business Ethics Course Outline
  7. Business Etiquette Course Outline
  8. Business Writing Course Outline
  9. Call Center Training Course Outline
  10. Civility In The Workplace Course Outline
  11. Coaching And Mentoring Course Outline
  12. Communication Strategies Course Outline
  13. Conflict Resolution Course Outline
  14. Creative Problem Solving Course Outline
  15. Critical Thinking Course Outline
  16. Customer Service Course Outline
  17. Delivering Constructive Criticism Course Outline
  18. Developing Corporate Behavior Course Outline
  19. Developing Creativity Course Outline
  20. Employee Motivation Course Outline
  21. Employee Recognition Course Outline
  22. Entrepreneurship Course Outline
  23. Goal Setting and Getting Things Done Course Outline
  24. Handling a Difficult Customer Course Outline
  25. Health and Wellness at Work Course Outline
  26. Improving Mindfulness Course Outline
  27. Improving Self-Awareness Course Outline-
  28. Increasing Your Happiness Course Outline
  29. Interpersonal Skills Course Outline
  30. Leadership And Influence Course Outline
  31. Managing Workplace Anxiety Course Outline
  32. Motivating Your Sales Team Course Outline
  33. Networking Within the Company Course Outline
  34. Performance Management Course Outline
  35. Personal Productivity Course Outline
  36. Project Management Course Outline
  37. Risk Assessment and Management Course Outline
  38. Sales Fundamentals Course Outline
  39. Stress Management Course Outline
  40. Supervising Others Course Outline
  41. Talent Management Course Outline
  42. Team Building For Managers Course Outline
  43. Teamwork And Team Building Course Outline
  44. Telephone Etiquette Course Outline
  45. Time Management Course Outline
  46. Virtual Team Building And Management Course Outline
  47. Women in Leadership Course Outline
  48. Work-Life Balance Course Outline
  49. Workplace Harassment Course Outline
  50. Workplace Violence Course Outline

Level 2 Performance Manager

 

Apply Now

 

  1. Administrative Office Procedures Course Outline
  2. Anger Management Course Outline
  3. Assertiveness And Self-Confidence
  4. Business Ethics Course Outline
  5. Business Etiquette Course Outline
  6. Business Succession Planning Course Outline
  7. Coaching And Mentoring Course Outline
  8. Communication Strategies Course Outline
  9. Conflict Resolution Course Outline
  10. Creative Problem Solving Course Outline
  11. Customer Service Course Outline
  12. Delivering Constructive Criticism Course Outline
  13. Developing a Lunch and Learn Course Outline
  14. Developing Creativity Course Outline
  15. Developing New Managers Course Outline
  16. Emotional Intelligence Course Outline
  17. Employee Recognition Course Outline
  18. Entrepreneurship Course Outline
  19. Event Planning Course Outline
  20. Health and Wellness at Work Course Outline
  21. Increasing Your Happiness Course Outline
  22. Interpersonal Skills Course Outline
  23. Knowledge Management Course Outline
  24. Leadership And Influence Course Outline
  25. Lean Process And Six Sigma Course Outline
  26. Manager Management Course Outline
  27. Managing Workplace Anxiety Course Outline
  28. Measuring Results From Training Course Outline
  29. Middle Manager Course Outline
  30. Motivating Your Sales Team Course Outline
  31. Organizational Skills Course Outline
  32. Project Management Course Outline
  33. Public Speaking Course Outline
  34. Social Media In The Workplace Course Outline
  35. Stress Management Course Outline
  36. Talent Management Course Outline
  37. Time Management Course Outline
  38. Train
  39. Work-Life Balance Course Outline
  40. Workplace Harassment Course Outline

Quality Assurance Manager (QA)

 

Apply Now

 

  1. 10 Soft Skills You Need
  2. Appreciative Inquiry Course Outline
  3. Assertiveness And Self-Confidence
  4. Attention Management Course Outline
  5. Business Ethics Course Outline
  6. Business Etiquette Course Outline
  7. Business Writing Course Outline
  8. Change Management Course Outline
  9. Civility In The Workplace Course Outline
  10. Coaching And Mentoring Course Outline
  11. Communication Strategies Course Outline
  12. Conflict Resolution Course Outline
  13. Critical Thinking Course Outline
  14. Customer Service Course Outline
  15. Delivering Constructive Criticism Course Outline
  16. Developing Corporate Behavior Course Outline
  17. Developing Creativity Course Outline
  18. Employee Motivation Course Outline
  19. Entrepreneurship Course Outline
  20. Goal Setting and Getting Things Done Course Outline
  21. Handling a Difficult Customer Course Outline
  22. Health and Wellness at Work Course Outline
  23. Improving Mindfulness Course Outline
  24. Improving Self-Awareness Course Outline
  25. Increasing Your Happiness Course Outline
  26. Interpersonal Skills Course Outline
  27. Knowledge Management Course Outline
  28. Managing Workplace Anxiety Course Outline
  29. Motivating Your Sales Team Course Outline
  30. Networking Within the Company Course Outline
  31. Personal Productivity Course Outline
  32. Project Management Course Outline
  33. Risk Assessment and Management Course Outline
  34. Sales Fundamentals Course Outline
  35. Stress Management Course Outline
  36. Telephone Etiquette Course Outline
  37. Time Management Course Outline
  38. Work-Life Balance Course Outline
  39. Workplace Harassment Course Outline
  40. Workplace Violence Course Outline

Recruiter

Apply Now

 

  1. 10 Soft Skills You Need
  2. Administrative Office Procedures Course Outline
  3. Administrative Support Course Outline
  4. Assertiveness And Self-Confidence
  5. Attention Management Course Outline
  6. Body Language Basics Course Outline
  7. Business Ethics Course Outline
  8. Business Etiquette Course Outline
  9. Business Writing Course Outline
  10. Change Management Course Outline
  11. Civility In The Workplace Course Outline
  12. Communication Strategies Course Outline
  13. Conflict Resolution Course Outline
  14. Critical Thinking Course Outline
  15. Customer Service Course Outline
  16. Delivering Constructive Criticism Course Outline
  17. Developing Corporate Behavior Course Outline
  18. Developing Creativity Course Outline
  19. Employee Onboarding Course Outline
  20. Employee Recruitment Course Outline
  21. Entrepreneurship Course Outline
  22. Generation Gaps Course Outline
  23. Goal Setting and Getting Things Done Course Outline
  24. Health and Wellness at Work Course Outline
  25. Hiring Strategies Course Outline
  26. Human Resource Management Course Outline
  27. Improving Mindfulness Course Outline
  28. Improving Self-Awareness Course Outline-
  29. Increasing Your Happiness Course Outline
  30. Internet Marketing Fundamentals Course Outline
  31. Interpersonal Skills Course Outline
  32. Job Search Skills Course Outline
  33. Managing Workplace Anxiety Course Outline
  34. Marketing Basics Course Outline
  35. Media And Public Relations Course Outline
  36. Millennial Onboarding Course Outline
  37. Networking Within the Company Course Outline
  38. Personal Productivity Course Outline
  39. Project Management Course Outline
  40. Public Speaking Course Outline
  41. Sales Fundamentals Course Outline
  42. Social Media In The Workplace Course Outline
  43. Stress Management Course Outline
  44. Talent Management Course Outline
  45. Teamwork And Team Building Course Outline
  46. Telephone Etiquette Course Outline
  47. Time Management Course Outline
  48. Work-Life Balance Course Outline
  49. Workplace Diversity Course Outline
  50. Workplace Harassment Course Outline
  51. Workplace Violence Course Outline

Ready to begin? Apply Now!

Name (required)

Your Email (required)

Your Phone # (required)

Select your desired career track:

Supervisor in TrainingSupervisor - Level 1Supervisor - Level 2Supervisor - Level 3Performance Manager in TrainingPerformance Manager - Level 1Performance Manager - Level 2Performance Manager - Level 3Quality AssuranceWFMRecruiterDirector in Training