Tampa, FL Call Center Jobs Available

Apply for a Position in Tampa Now

$17 – $24 an hour

Join our B2B Wireless Team

We are seeking High Energy , Sales Associates for our Business to Business Program. Our goal is to provide the best applicable solutions to help grow a customer’s business, while adding valuable services. Successful Candidates will contact current business customers to perform an account review to upgrade existing equipment, add new lines of service and provide business application solutions.

Want to expedite starting your career with One Touch Direct? Call our Recruiting Hotline at 866-405-1833 from 8am-8pm Eastern 7 days a week!

Successful agents EARN $17 – $24 per hour on AVERAGE! (Including Commission)

Hours of Operation: Monday-Friday 9:00am – 6:00pm

Qualifications Our most successful associates possess one or more of the following:

  • 3+ years of inside or retail Sales experience
  • Knowledge of Mobility and Data products
  • Account management is KEY!
  • Door to door Sales
  • Wireless, telecom or technology sales experience
  • Call center experience

Must have:

  • Computer proficiency in a MS Windows environment
  • Excellent verbal skills (clear & confident)
  • Ability to work well in a dynamic, fast changing environment
  • High School Diploma or Equivalent

Why do people love working at One Touch Direct?

  • A management team that cares
  • Consistent growth over the past 10 years
  • Excellent compensation & benefits package
  • High energy work environment
  • Family oriented culture
  • Flexible schedules
  • Referral Bonuses
  • Paid time off (PTO)

Thorough Background check and Drug Screen Required OTD is an Equal Opportunity Employer and a Drug Free Workplace

Job Type: Full-time

Job Location:

  • Tampa, FL

Required education:

  • High school or equivalent

Required experience:

  • Sales: 2 years

Inbound Customer Service

Job Summary

OneTouch is growing and we’re looking for talented people to join our call center team. We are HIRING NOW! OneTouch is not an ordinary call center. We put people FIRST! OneTouch prides itself on creating opportunities to excel and advance employees careers in the telecommunications field.

As a member of the OneTouch team you will represent us fielding inbound customer service calls. While solving customer issues you will be asked to up-sell different products that we provide. Up-selling is very important and is rewarded with meaningful commission!

**Want to expedite starting your career with One Touch Direct?
Call our Recruiting Hotline at 866-405-1833 from 8am-8pm Eastern 7 days a week!**

Preferred Skill Set:

  • Customer service, sales and/or influencing others
  • Fast paced and changing environment
  • Multitasking and time management skills
  • Effectively communicating verbally and in writing
  • Computer skills

Benefits:
Paid training
Diverse, welcoming culture with Employee Resource Groups
Casual dress (yes, you can wear jeans to work!)
WEEKLY commission checks!
Standard benefits (medical, PTO, 401k)

Job Types: Full-time, Commission
Salary: $12.00 /hour

Full-time, Commission

Job Summary

We are seeking Call Center Sales Associate with high energy to represent our client portfolio which includes major brand names like T-Mobile, and Verizon. Looking for a challenging career with unlimited potential for growth? Then it’s time to consider OneTouch Direct.

We have immediate full time sales position openings at all our Tampa Contact Center locations.

Want to expedite starting your career with One Touch Direct? Call our Recruiting Hotline at 866-405-1833 from 8am-8pm Eastern 7 days a week!

The Opportunity

  • Base salary plus meaningful commission up to $25/hr!
  • Average associate made $700 last week
  • Weekly commission payouts!
  • Days, Nights, and weekends available
  • Abundant benefits including health, PTO, and 401k
  • Paid Training
  • One Touch Direct is a Fast Growing company with unique advancement opportunities

To Qualify

  • Have 2 years of continuous work experience.
  • Enthusiastic confident personality
  • Must be able to work flexible hours based on call patterns
  • Strong PC typing skills
  • Strong communication skills
  • Experience in retail, restaurant, and call centers very helpful

Apply today at www.onetouchdirect.com

Unleash your potential- OneTouch Direct

Job Type: Full-time

Job Location:

  • Tampa, FL

Required education:

  • High school or equivalent

Required experience:

  • continuous work: 2 years

$35,000 a year

Job Summary

Join the OneTouch Direct Team

OneTouch Direct has an immediate need for a full time Training Specialist.

The successful candidate will effectively conduct and supervise new hire training and development programs for employees. Trainer plans, organizes, and directs a wide range of training courses and activities.

Hours : Thursday thru Monday

Essential Functions:

  • Creating pro-active and responsive solutions to business needs and seizing opportunities for continuous improvement in individual, team, business unit and organizational performance.
  • Preparation and facilitation of training and teaching courses or other interventions for employees to include the design of instructional materials for training designs and participant materials.
  • Represent training as a Subject Matter Expert (SME) on key projects or initiatives that provide impact to the business.
  • Utilize other methods of training which include, but not limited to; silent monitoring, teaching role playing, focus groups, homework style assignments, gathering and playing recordings, dialing with agents, flip chart presentations, etc.
  • Provide tools and training solutions to address any gaps in knowledge, competency and skills
  • Work with and Coach Agents in order to ensure their success.
  • Assist as needed in the recruitment/interview process by making yourself available and receptive to guidance.
  • Develop skills, enhancing productivity and quality of work, building loyalty and moral for company.
  • Dialing as needed to keep up on projects.

Required Skills:

  • Requires excellent one-on-one and group presentation and facilitation skills.
  • Ability to use a variety of learning/training concepts and principles is required along with knowledge of adult learning principles.
  • Excellent verbal/written communication skills as well as strong interpersonal skills and relationship building are a must
  • Requires information search and research skills, analytical and creative problem solving skills, teaching skills, questioning and feedback skills, customer service orientation and commitment to quality, responsibility, high work standards, and initiatives.
  • Solid project and time management skills, computer competence and the ability to use media effectively.
  • Ability to speak read and write English as a first language.

Required Competencies:

  • Ability to manage diverse personalities constructively.
  • Flexibility to work any hours, sometimes with short notice.
  • Ability to work effectively in a stressful environment.
  • Exceptional attention to detail.
  • Ability to multitask and prioritize and organize your workload.
  • Ability to work self-directed.

Thorough Background check and Drug Screen Required OTD is an Equal Opportunity Employer and a Drug Free Workplace.

Job Type: Full-time

Salary: $35,000.00 /year

Job Location:

  • Tampa, FL

Required education:

  • High school or equivalent

Required experience:

  • Call Center Training: 2 years
  • Training and Development: 3 years

$15 an hour – Part-time

Job Summary

Seeking a professional executive assistant with multiple years of experience.

Essential Duties & Responsibilities:

  • Takes detailed messages or directs calls to appropriate individual.
  • Prepares materials needed by Executive(s) for conferences, appointments, meetings and telephone calls.
  • Schedules meetings, arranges meeting locations and refreshments and takes meeting minutes as requested.
  • Coordinates travel arrangements for Executive(s) and prepares itineraries for trips.
  • Maintains and generates confidential files, reports and records.
  • Performs additional duties as assigned.
  • Meets attendance and punctuality standards.

Qualifications, Required Knowledge Skills & Abilities:

The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Able to build solid, effective working relationships with others.
  • Able to communicate clearly and convey necessary information.
  • Able to constructively work under stress and pressure when faced with high workloads and deadlines.
  • Able to adjust readily to change and adapt as needed.
  • Able to interact effectively with all levels of management.
  • Able to recognize and attend to important details with accuracy and efficiency.
  • Able to work independently with minimal supervision.
  • Able to maintain confidentiality.
  • Able to use common office equipment.
  • Possesses strong organizational and time management skills, driving tasks to completion.
  • Able to use relevant computer system applications (which may include spreadsheets, word processors, databases, etc) at an intermediate level.

Previous Experience:

  • Some college preferred
  • Required Educational: High School/G.E.D.
  • 3 years of executive assistant experience

Job Type: Part-time

Salary: $15.00 /hour

Job Location:

  • Tampa, FL

Required education:

  • High school or equivalent

Required experience:

  • Executive Support: 2 years

$14 – $17 an hour

Job Summary

Come join our Leadership Team!

Do you have 2 years of Call Center leadership experience?

If you do, we have a job you will love!

OneTouch Direct is seeking energetic, inspirational leaders with fresh ideas. The Call Center Supervisor leads and supports a group of associates to achieve their personal goals alongside company performance metrics. Candidates must be self motivated and understand the value of motivating others.

Responsibilities include :

  • Lead, develop and motivate a team
  • Brainstorm and develop new suggested solutions to grow results
  • Create and maintain a good team spirit
  • Aid in the creation of department incentive/reward programs and ensure their implementation
  • Communication of key agent and team issues with all members of the Call Center management team and active participation in department meetings
  • Be able to effect Call Center metrics, as provided by management, on a daily, weekly and monthly basis
  • Other reasonable business requests as necessary made by any member of management
  • Develop a good understanding of their customer base industries, business objectives and business trends

Qualifications:

  • 2 years Call Center Supervisory experience
  • 1 + years successful call center experience leading and motivating staff achieve personal goals
  • Strong organizational, motivational, and leadership skills
  • Training experience preferred, not required
  • Retail, restaurant, call center, or other customer service oriented experience
  • Desire to advance rapidly

Why do people love working at One Touch Direct?

  • A management team that cares
  • Consistent growth over the past 10 years
  • Excellent compensation & benefits package
  • High energy work environment
  • Family oriented culture
  • Flexible schedules
  • Referral Bonuses
  • Paid time off (PTO)

Thorough Background check and Drug Screen Required OTD is an Equal Opportunity Employer and a Drug Free Workplace.

Job Type: Full-time

Salary: $14.00 to $17.00 /hour

Required education:

  • High school or equivalent

Required experience:

  • call center: 3 years
  • Call Center Supervisor: 2 years

$12 – $14 an hour

Job Summary

Join our B2B Wireless Team

We are seeking a Sales Auditor to join our winning team. Your job will be to pull sales from our platform and place them into the clients ordering system as a second level check.

Check for inaccuracy and coach agents on the error to ensure it does not occur again.

The job pays $12-14 hr based on experience..

The successful candidate will work hand in hand with agents to ensure the integrity of all sales.

Hours : 9am to 6pm Monday to Friday. Occasional overtime

Ideal Candidate :

Must have a high level of computer competency.

Microsoft office highly proficient

Experience coaching and supporting a team.

Responsible for coaching agents on errors

May perform other related duties and responsibilities as assigned and/or required.

Requirement

Minimum of one year of audit experience in call center environment/preferred

Strong Microsoft Excel skills required

Thorough Background check and Drug Screen Required OTD is an Equal Opportunity Employer and a Drug Free Workplace

Job Type: Full-time

Salary: $12.00 to $14.00 /hour

Job Location:

  • Tampa, FL

Required education:

  • High school or equivalent

Required experience:

  • Call Center Quality Assurance: 2 years
  • Auditing: 1 year
  • Call Centre: 2 years

Brandon, FL Call Center Jobs Available

Apply for a Position in Brandon Now

$14 – $16 an hour

Job Description

OneTouch Direct is seeking energetic, inspirational leaders with fresh ideas and an unbridled spirit. The Call Center Sales Supervisor leads a group of associates by supporting each individual to achieve their personal goals alongside company performance metrics. Candidates must be self motivated and understand the value of motivating others.

Responsibilities include :

  • Aid in the creation of department incentive/reward programs and ensure their implementation
  • Communication of key agent and team issues with all members of the Call Center management team and active participation in department meetings
  • Be able to effect Call Center metrics, as provided by management, on a daily, weekly and monthly basis
  • Other reasonable business requests as necessary made by any member of management
  • Lead, develop and motivate a team of sales employees, which normally consists of 16 sales reps
  • Brainstorm and develop new suggested solutions to grow results
  • Create and maintain a good team spirit
  • Develop a good understanding of their customer base industries, business objectives and business trends

Qualifications for Call Center Sales Supervisor:

  • 1 + years successful call center experience leading and motivating staff achieve personal goals
  • Strong organizational, motivational, and leadership skills
  • Sales experience preferred
  • Training experience preferred, not required
  • Retail, restaurant, call center, or other customer service oriented experience
  • Desire to advance rapidly

Why do people love working at One Touch Direct?

  • A management team that cares
  • Consistent growth over the past 10 years
  • Excellent compensation & benefits package
  • High energy work environment
  • Family oriented culture
  • Flexible schedules
  • Referral Bonuses
  • Paid time off (PTO)

Thorough Background check and Drug Screen Required OTD is an Equal Opportunity Employer and a Drug Free Workplace

Job Type: Full-time

Salary: $14.00 to $16.00 /hour

Job Location:

  • Brandon, FL

Required education:

  • High school or equivalent

Required experience:

  • Call Center Supervisor: 1 year
  • Call Center: 3 years
  • Sales: 1 year

Join our Windstream Sales Team

We are seeking High Energy Sales Associates for our Windstream Sales Program. Our goal is to provide an outstanding experience, while adding valuable services for our customers. Successful Candidates will contact existing and / or potential Windstream customers to upgrade existing equipment, add new lines of service, upgrade internet and cable packages or offer any new promotions or solutions that may be available to the customer.

Want to expedite starting your career with One Touch Direct? Call our Recruiting Hotline at 866-405-1833 from 8am-8pm Eastern 7 days a week!

Hours of Operation:

Sunday 9:30am – 6pm

Monday-Friday 8:00am – 10pm

Saturday 9am – 8pm

**Both Weekend days Required**

Qualifications: Our most successful associates possess one or more of the following

  • 3+ years of sales experience
  • Knowledge of internet, cable and / or phone products & services
  • Door to door Sales / Cold Calling Experience
  • Wireless, telecom or technology sales experience
  • Call center experience

Must have:

  • Computer proficiency in a MS Windows environment
  • Excellent verbal skills (clear & confident)
  • Ability to work well in a dynamic, fast changing environment
  • High School Diploma or Equivalent

Why do people love working at One Touch Direct?

  • A management team that cares
  • Consistent growth over the past 10 years
  • Excellent compensation & benefits package
  • High energy work environment
  • Family oriented culture
  • Flexible schedules
  • Referral Bonuses
  • Paid time off (PTO)

Thorough Background check and Drug Screen Required OTD is an Equal Opportunity Employer and a Drug Free Workplace

Job Type: Full-time

Job Location:

  • Brandon, FL

Required education:

  • High school or equivalent

Required experience:

  • sales: 3 years

Buffalo, NY Call Center Jobs Available

Apply for a Position in Buffalo Now
Job Summary

We have full time sales position openings at our Orchard Park Contact Center location with our premier client brand Verizon! As a representative of Verizon and OneTouch Direct you will be fielding inbound and outbound calls to CURRENT Verizon customers with upgrade eligible devices!

***Want to expedite starting your career with One Touch Direct? Call our Recruiting Hotline at 866-405-1833 from 8am-8pm Eastern 7 days a week!***

The Opportunity

  • Base salary plus uncapped commission!
  • Weekly commission payouts!
  • Evening and weekends available
  • Abundant benefits including health, PTO, and 401k
  • Paid Training
  • One Touch Direct is a Fast Growing company with unique advancement opportunities

To Qualify

  • Have 2 years of continuous work experience
  • Enthusiastic confident personality
  • Strong PC typing skills
  • Strong communication skills
  • Experience in retail, restaurant, and call centers very helpful

Unleash your potential- OneTouch Direct

In-person : 3065 Union Rd, Orchard Park 14127

Office phone number: (716) 324-4001

Job Type: Full-time

Required experience:

  • work: 2 years

Required education:

  • High school or equivalent

Job Location:

  • Orchard Park, NY

St Catharines, ON Call Center Jobs Available

Apply for a Position in St Catharines Ontario Now

Job Summary

HIRING: Permanent Full-time Telephone Sales Representatives

Base + UNCAPPED Commission

Are you in love with your job? How you spend your time is an important part of how you enjoy your life. Come and work with one of the greatest staff around and HAVE FUN earning your living while MAKING MORE than just the minimum!

If you’re looking for a CAREER OTD is the place for YOU!!!

The Company:

OneTouch Direct is not your typical Call Centre. Founded in 1998 we have since grown into one of the most preeminent providers of contact centre solutions in the nation. Work with Fortune 500 companies providing useful products and excellent customer service.

Job Description:

Selling phone, internet and TV packages. Existing or pre-existing customers.

  • Work amongst fellow awesome co-workers!
  • Lucrative, uncapped and ATTAINABLE commission!
  • Paid comprehensive training with continuous one on one attention from management driven to see YOU succeed!
  • Energetic, fun atmosphere with incentives, rewards and surprises!
  • Permanent, full-time positions with Medical and Dentist benefit package!

Pay:

$14 / hour

UNCAPPED commission

Daily, weekly, monthly monetary incentives.

Essential requirements:

  • Computer proficiency in a MS Window environment
  • Excellent verbal skills (clear & confident)
  • Ability to work well in a dynamic, fast changing environment
  • Ability to work between the hours of 9am and 11pm
  • 1 year of Customer Service experience preferred
  • Reliable transportation

San Antonio, TX Call Center Jobs Available

Apply for a Position in San Antonio Now

Full-time, Commission

Job Summary

We have immediate full time sales position openings at our San Antonio Contact Center location with our premier client brand!

Want to expedite starting your career with One Touch Direct? Call our Recruiting Hotline at 866-405-1833 from 8am-8pm Eastern 7 days a week!

The Opportunity

  • Base salary plus meaningful commission up to $25/hr!
  • Average associate made $700 last week
  • Weekly commission payouts!
  • Days, Nights, and weekends available
  • Abundant benefits including health, PTO, and 401k
  • Paid Training
  • One Touch Direct is a Fast Growing company with unique advancement opportunities

To Qualify

  • Have 2 years of continuous work experience
  • Enthusiastic confident personality
  • Must be able to work flexible hours based on call patterns
  • Strong PC typing skills
  • Strong communication skills
  • Experience in retail, restaurant, and call centers very helpful

Apply today at www.onetouchdirect.com

Unleash your potential- OneTouch Direct

Job Type: Full-time

Job Location:

  • San Antonio, TX

Required education:

  • High school or equivalent

Required experience:

  • work: 2 years

Inbound Customer Service

Job Summary

OneTouch is growing and we’re looking for talented people to join our call center team. We are HIRING NOW ! OneTouch is not an ordinary call center. We put people FIRST ! OneTouch prides itself on creating opportunities to excel and advance employees careers in the telecommunications field.

As a member of the OneTouch team you will be fielding inbound customer service calls. While solving customer issues you will be asked to up-sell different products that we provide. Up-selling is very important and is rewarded with meaningful commission!

**Want to expedite starting your career with One Touch Direct?
Call our Recruiting Hotline at 866-405-1833 from 8am-8pm Eastern 7 days a week!**

Preferred Skill Set:

  • Customer service, sales and/or influencing others
  • Fast paced and changing environment
  • Multitasking and time management skills
  • Effectively communicating verbally and in writing
  • Computer skills

Benefits:
Paid training
Diverse, welcoming culture with Employee Resource Groups
Casual dress (yes, you can wear jeans to work!)
WEEKLY commission checks!
Standard benefits (medical, PTO, 401k)

Job Types: Full-time, Commission
Salary: $12.00 /hour

$35-40,000 a year

Job Summary

OneTouch Direct is looking for an energetic, focused and detailed oriented leader to become our new Trainer.

Job Description:

Effectively conduct, teach, and supervise new hire training and development programs for employees. Trainer plans, organizes, and directs a wide range of training courses and teaching activities.

Hours : Thursday thru Monday

Essential Functions:

  • Creating pro-active and responsive solutions to business needs and seizing opportunities for continuous improvement in individual, team, business unit and organizational performance.
  • Preparation and facilitation of training and teaching courses or other interventions for employees to include the design of instructional materials for training designs and participant materials.
  • Represent training as a Subject Matter Expert (SME) on key projects or initiatives that provide impact to the business.
  • Utilize other methods of training which include, but not limited to; silent monitoring, teaching role playing, focus groups, homework style assignments, gathering and playing recordings, dialing with agents, flip chart presentations, etc.
  • Provide tools and training solutions to address any gaps in knowledge, competency and skills
  • Work with and Coach Agents in order to ensure their success.
  • Assist as needed in the recruitment/interview process by making yourself available and receptive to guidance.
  • Develop skills, enhancing productivity and quality of work, building loyalty and moral for company.
  • Dialing as needed to keep up on projects.

Required Skills:

  • Requires excellent one-on-one and group presentation and facilitation skills.
  • Ability to use a variety of learning/training concepts and principles is required along with knowledge of adult learning principles.
  • Excellent verbal/written communication skills as well as strong interpersonal skills and relationship building are a must
  • Requires information search and research skills, analytical and creative problem solving skills, teaching skills, questioning and feedback skills, customer service orientation and commitment to quality, responsibility, high work standards, and initiatives.
  • Solid project and time management skills, computer competence and the ability to use media effectively.
  • Ability to speak read and write English as a first language.

Required Competencies:

  • Ability to manage diverse personalities constructively.
  • Flexibility to work any hours, sometimes with short notice.
  • Ability to work effectively in a stressful environment.
  • Exceptional attention to detail.
  • Ability to multitask and prioritize and organize your workload.
  • Ability to work self-directed.

Thorough Background check and Drug Screen Required OTD is an Equal Opportunity Employer and a Drug Free Workplace.

Job Type: Full-time

Salary: $35,000.00 /year

Job Location:

  • San Antonio, TX

Required education:

  • High school or equivalent

Required experience:

  • Call Center Training: 2 years
  • Training and Development: 3 years